Legit check

Is Wino legit?

Wino's four cards

Licence
Licence number
ALSI-202409012-FI1
Register status
Valid
CompanyFace down: Wino, company.
ComplaintsFace down: Wino, complaints.
Payouts
Withdrawal time
Within 3 banking days
Withdrawal limits
€1,000 per day, €10,000 per month
Minimum withdrawal
€100

The fact box

Regulator
Anjouan Gaming
Licence number
ALSI-202409012-FI1
Licence holder
Softon Ltd
Register status
Valid
Withdrawal time
Within 3 banking days
Withdrawal limits
€1,000 per day, €10,000 per month
Minimum withdrawal
€100

Licence card

Is Wino licensed?

A legit casino holds a licence from a regulator, shows as active on that regulator's register and has a named company behind it. Wino holds licence ALSI-202409012-FI1 from Anjouan Gaming, the register marks it valid, and Softon Ltd is the company on the licence. That is the confirmed position at the licensing level, and the sections below set out the detail behind it.

Wino itself names the Anjouan Offshore Financial Authority (AOFA) as the issuer of the same licence number. The checks that follow run in a fixed order: the licence, the company, where a complaint goes and what the payout terms allow. The same four checks are applied to every casino in the full list of checks.

Company card

Who runs Wino

The register row that lists Wino carries ten web addresses under the one licence. One of them carries the Wino name, and the other nine carry different names. The licence is therefore held at company level, with Wino one of several brands listed under it.

Licence card

The Wino licence

The register entry for the licence reads as follows.

status: valid, type: b2c, issued: 2024-09-07, expiry: 2027-09-06

A b2c licence is a business-to-consumer licence, the class held by a company that serves players directly. The expiry date is the point at which the entry would need renewing, so the status is worth checking again after it. The register is the licensing authority's own list of licensees and their web addresses, which makes it the place to look for any later change. How we check a licence entry, and what we do with it, is set out in How we check a casino.

Complaints card

How to complain about Wino

Our complaints and payouts team tests casinos and read Wino's complaints and withdrawal terms in full. The route they describe begins with the casino. A formal complaint is made in writing, by email, to the address given in the complaints clause of Wino's terms.

Live chat and the contact form are support channels, covered under customer support further down.

Payouts card

Wino withdrawals and payout terms

The withdrawal time is a processing period, and the figure in the grid above is the stated target. It may run longer because of payment channels, additional verification requirements or public holidays. The withdrawal limits apply per day and per month, and a minimum withdrawal applies to bank transfer, e-wallet and cryptocurrency methods.

Wino carries out Know Your Customer (KYC) checks that are triggered by the first withdrawal request, and that review is normally completed within 48 hours. Registration and identity verification must both be complete before a withdrawal can go through. Wino may also suspend an account or delay withdrawals until verification is complete.

Wino games and providers

Wino is a slots casino with a wider lobby around it. Beyond slots it offers roulette, poker, video poker, scratch cards and craps, and it runs a live casino section powered by Winfinity, Iconic21, Vivo Gaming and 7Mojos. A sportsbook sits alongside the casino, with markets on football, tennis, basketball, MMA, Formula 1, darts, snooker and political events.

The studio list is long. Pragmatic Play and Play'n GO supply classic and modern slot mechanics, Nolimit City and Hacksaw Gaming supply high-volatility titles, and Microgaming and Quickspin supply long-standing favourites. Betsoft, BGaming, Wazdan and Spribe complete the list of named slot and game studios, and Merkur Gaming appears on at least one title.

Demo play is available on selected games. Titles carry a PLAY DEMO button, for example Sizzling Bells Hold The Jackpot from Wazdan and Tizona from Merkur Gaming. Wino states that all games come from licensed third-party studios and that outcomes are decided by independently certified random number generators or live dealer operations.

Wino deposits and payment methods

MethodUsed forMinimum deposit
VisaDeposits€20
MastercardDeposits€20
American ExpressDeposits€20
ETHDeposits€20

Accounts operate primarily in EUR, and additional currencies may be shown at the time of deposit. Apple Pay, Revolut, giropay, SOFORT and Instant Bank Transfer are also accepted, as are the cryptocurrencies BTC, ETH, LTC and USDT.

The payout list is narrower than the deposit list, so a card used to pay in is not necessarily the route a payout takes.

Wino welcome offer and bonus terms

The welcome package is spread across five deposits. Each stage is claimed separately from the promotions box in the account, so the player decides when to activate the next bonus. A deposit of at least €20 triggers the offer.

StageMatchMaximumWagering
1st deposit200%€50025x
2nd deposit100%€1,50025x
3rd deposit100%€3,00025x
4th deposit50%€2,00025x
5th deposit150%€3,00025x
Total package600%€10,00025x per stage

The wagering requirements apply to each stage on its own. While a bonus is active, the maximum bet is €2. Deposit bonuses also carry a maximum cash-out: winnings are capped at 25x the bonus amount. Sports bets, table games such as Roulette, Sic Bo, Baccarat and Live Casino games, and video poker do not contribute towards wagering requirements.

Wino also lists a Weekly Slots Package. It can be worth up to 450% and €3,500 in total, split across three days.

DayMatchMaximumWagering
Monday150%€1,50025x
Wednesday100%€1,00025x
Friday200%€1,00025x

Sports betting has its own offers. The Sports Welcome Package is a 300% match up to €3,000 across the first three deposits, and each stage carries a 15x wagering requirement. A Weekly Sports Package is a reload offer with 15x wagering. A separate Live Casino Bonus is limited to live dealer tables only, and the cashback offer belongs to the VIP programme below.

Wino account rules and identity checks

Players must be at least 18 years old, or the legal age of majority in their jurisdiction, to register or play. Each person may hold a single personal account, opened with accurate, current and complete information. Multiple accounts per person are not permitted.

Wino may ask for identification documents, proof of address or payment verification at any time, and not only around the first withdrawal. On data protection, Wino applies industry-standard technical and organisational measures, including encryption, secure servers and restricted internal access.

Wino customer support and mobile play

Support runs 24/7 by live chat, email and a contact form. It operates in English only, a point Wino flags for international players before they get in touch.

Wino does not require an app download, and the whole platform runs directly in a mobile browser. The separate app page for Wino shows Google Play and App Store badges, so a player who wants an installed version should check which one is actually offered in their store before relying on it.

Wino VIP and loyalty

Wino runs a VIP programme for its most active players. The team monitors activity and invites qualifying players into the tier.

VIP customers receive a 20% cashback offer, which standard accounts do not have. VIP members also often get faster support responses and access to promotions before they are released more widely.

Safer gambling at Wino

The platform includes self-exclusion tools, deposit limits and account activity summaries. These let a player set boundaries and see their own activity. Short, regular checks of that activity are part of staying in control.

Logos for GamCare, BeGambleAware, GamStop and Gamblers Anonymous appear with the safer gambling information as help services. Anyone who has self-excluded should stay away from every gambling site, whichever licence it holds. Our guidance for players is on Responsible gambling for UK players.

Questions

What licence does Wino hold?

A business-to-consumer licence, number ALSI-202409012-FI1, from Anjouan Gaming. The register marks it valid.

What is the biggest bet allowed with a Wino bonus active?

€2 per bet while a bonus is running.

How do I send a formal complaint to Wino?

Write to Wino by email. The complaints clause of its terms gives the address.

How long do Wino withdrawals take?

Requests are processed within 3 banking days. Verification, payment channels or public holidays can add time.

How do I check Wino's licence myself?

Search the Anjouan Gaming licence register for ALSI-202409012-FI1 and compare the company, status and dates. The steps are on How we check a casino.

What welcome offer does Wino have?

A five-deposit package worth 600% up to €10,000 in total, triggered by a deposit of at least €20.

Which payment methods does Wino accept?

Visa, Mastercard, American Express, Apple Pay, Revolut, giropay, SOFORT, Instant Bank Transfer, and BTC, ETH, LTC and USDT.

Does Wino have a mobile app?

The site runs in a mobile browser with no download needed. Google Play and App Store badges also appear on its app page.

If you think we are wrong

If Wino changes a term, or a fact on this page is wrong, our team reads Wino's page or the register again, corrects this page and moves its Last updated date. How we check is explained on How we check a casino. How to reach the team is on the About page.

Sources

  • Is Legit team tests of each casino and checks of every fact
  • anjouangaming.com Used for ownership.
  • wino5.com Used for offers, mobile, privacy, safer gambling tools and terms.